In our daily round we are all involved in many situations, that need to be dealt with through negotiation. It occurs all over – at university, at home or when we are just resting.Conflict mean disagreement of notions or interests, when one person wants something and it is not necessarily what the other wants. Internal or external “fight” involves our thoughts, perceptions, memories and emotions. In these cases both try to find the best solution.
Resolving conflict can be mentally exhausting and emotionally wasting. Because it becomes hostile and when strong feelings become involved.
But it is important to realize that conflicts, which require resolution is neither good nor bad. It can be destructive, but can also play a productive role for you personally and for your relationships.
Studies have shown that negotiation skills are among the most important determinants of career success.
There are the five modes of responding to conflict:
- To yield to somebody,
- Compromising,
- Collaborating,
- Avoiding,
- Competing.
Types of conflicts:
- Individual conflict,
- Conflict between organizations (intersectional),
- Interpersonal conflict.
How to work out conflicts?
(Fairly and peacefully)
1. STOP before you lose control of your temper and make the conflict worse.
2. SAY what you feel is the problem. What is causing the disagreement? What do you want?
3. LISTEN to the other person's ideas and feelings.
4. THINK of solutions that will satisfy both of you.
If you still can't agree, ask someone else to help you work it out.
Views of conflicts
It depends on which kind of views person have, because it will show the style to govern.
Bureaucrat or conservative persons think that conflict is not necessary. More over, it is very destructive phenomenon, which reflects all failures of bad planning and leadership. These people think that conflict is the same thing as fight, unpleasant discussions, anger and stress. Bureaucrats say that only sticking the rules helps to avoid conflicts. Their methods for solving the conflicts arise repressive, negative atmosphere. They tend to fine for mistakes.
Opposite notion to conflicts have humanists. They are liberal – minded people, that is why they say that conflicts are normal and common thing, because people have different demands.
It is necessary for growing effectiveness.
More over, humanists agree with opinion, that people can to conflict and collaborate at the same time..
1 comment:
Kristina is writing very interesting, it is always pleasure to read her contributions. More over, I liked a lot pictures she placed in her blog.
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